Is there really no upfront cost?
Not a penny. We design and build your website completely free. You only start paying once you've seen the finished site and you're happy with it. If it's not for you, you don't pay a thing.
What's the minimum commitment?
There's a 3-month minimum to give us time to build, refine, and properly launch your website. After that, you can cancel anytime with 30 days' notice. No penalties, no hassle. Most agencies lock you into 12 months — we think 3 is more than fair.
Do I own my domain?
Absolutely. Your web address stays in your name at all times. We never take ownership of it. If you ever decide to leave, we hand everything back to you. No fuss.
How does the AI chatbot work?
We set up the chatbot with everything about your business: your services, pricing, opening hours, location, and anything else your customers tend to ask. It sits on your website and answers questions instantly, 24 hours a day. It can also collect contact details from potential customers and send them straight to you.
Can I make changes to my website?
Of course. Text and image changes are included in both plans. Just drop us a message with what you'd like changed and we'll have it sorted within 24 hours. If you need something bigger like extra pages or a redesign, we'll give you a simple quote.
What if I already have a website?
Even better. We'll rebuild it from scratch so it's faster, more modern, and easier for customers to find on Google. We handle the entire switchover so there's no downtime. Your web address and email addresses stay exactly the same.
How do agencies compare on price?
A typical UK web design agency charges £3,000 to £5,000 upfront for a similar website, plus £50 to £100 a month for hosting and upkeep. Over two years, that adds up to £4,200 to £7,400. With CoverTurn Sites, you'd pay £3,576 over the same period. Even our Complete plan with the AI chatbot comes to £4,776, still well under what most agencies charge.
Can I see my website before I pay anything?
Absolutely. We build your website first, completely free. You only start paying once you've seen the finished site, reviewed it, and given us the go-ahead. If you don't like it, you walk away. Simple as that.
What happens after I sign up?
We book a quick 15-minute call to learn about your business. Within 48 hours, you'll have a finished website to review. Once you approve it, we take it live and handle everything from there: hosting, security, updates, and monthly performance reports. If you've chosen the chatbot, we set that up at the same time.
